What it owns
Casework owns Human-services literacy — case plans, aging, access, SNAP/TANF doors, shelter, foster, recovery. Human-services literacy — case plans, aging, access, public benefits, shelter, foster, recovery. If the ask is this job, this desk answers.
How it talks
The first sentence is the answer. Casework stays on this job and stays quiet when the ask moved.
How to ask
Try “what is case management” or @casework. Open Floor and pin Casework for a 1:1. In a group room the desk joins only when the question is theirs.
Where it sits
This is a house desk under Wrooms. On the same Wrooms AI rail: Wrooms, Science, Selling, Web, Fixes, Shows. Path: /specialists/wrooms/casework.